mySAP Customer Relationship Management

For supporting and integrating the commercial and marketing activities, INTEGRATOR offers the mySAP Customer Relationship Management (CRM) solution. This solution features a large number of functions that greatly increase value for the customer.

Functions & Benefits

Conduct marketing campaigns: Optimize communication with customers, data integration, customer satisfaction, proactive strategy, product life-cycle.
Transaction management: Complete and integrated client management, including potential clients and specific documents. Reduce selling costs by developing new communication channels with lower rates.
Agreement & order management: Decrease costs by sales processes automation, increase products traceability – a dynamic portfolio offer.
Customer service managemennt: Implement new channels to communicate with customers, increase the efficiency of human resources planning.
Customer relationship management: Quicker response to customers problems, improving the time spent per operation, ensures integration with all the company’s internal processes.
Analysing and planning: Faster decisions support, planning and analyzing.